Studio Policies.

4-HOUR CLASS CANCELLATION POLICY

Please be respectful of each other and register in advance for all classes, if you need to cancel, please do so 4 hours prior to the start of class. *please note that any cancellation occurring past the 4 hour policy will result in a $10.00 fee for unlimited pass clients and the loss of the class for class packages.

2

24-HOUR CANCELLATION

Private/semi private training sessions:

Please make every effort to reschedule your private sessions 24 hours in advance in order for our trainers to adjust their schedules as needed.

3

5 MINUTES MINIMUM LATE ARRIVAL

Once a class is in session there will be no admittance 5 minutes into the class. If you are new to a class it is suggested you arrive 15 minutes prior to the class. we want to set you up properly and keep you safe.

4

CHILD CARE 24-HOUR PRIOR REGISTRATION

6 hour cancellation: Our child care providers are on an on call basis, to be respectful of their time, please register for child care appointments 24 hours prior and give a minimum of 6 hours notice to cancel. No shows and late cancels will result in loss of child care credit.

5

CREDIT CARD ON FILE

All fit life clients must have a credit card on file at all times.

6

UNLIMITED CLASS PASS CANCELLATION/SUSPENSION

Our unlimited passes are a 6 month commitment. After 6 months you may suspend or cancel your monthly commitment with a 30 day notice.

MINIMUM OF 3 PARTICIPANTS TO RUN A CLASS

In the unlikely event that there are less than 3 participants classes may be canceled at fit life’s discretion for low participation and you will be notified a minimum of 4 hours prior to class start time. Your class credit will be returned to you. If the class continues to have low participation it may be taken off the schedule permanently.

8

CLASS INSTRUCTORS ARE SUBJECT TO CHANGE WITHOUT NOTICE

Most of the time we will know well in advance but in the unlikely event of a last minute emergency we may make needed changes.

MCPHOTO15831.jpg

As always

Our number one goal is to provide our clients with a safe, clean and inclusive environment where their individual goals can be met.  We appreciate your support in providing this environment along with us.  Together we are better.